Prepaid Water Meters – Kenya

Affordable, Secure, and Efficient Water Management Solutions

At Water Forever, we specialize in providing modern prepaid water meters designed for communities, apartments, commercial buildings, and utilities across Kenya. Our technology ensures that every drop counts, giving you total control over consumption, billing, and revenue collection.

Why Choose Prepaid Water Meters?

Our prepaid water metering system allows users to buy water credits in advance, eliminating the challenges of delayed payments, billing disputes, and unauthorized usage. It’s a cashless, transparent, and efficient way to manage water distribution.

Key Benefits

1. Affordability

  • Reduce administrative and collection costs.
  • Flexible payment options that suit both low and high-income households.
  • No surprise bills — users only pay for what they consume.

2. Security

  • Prevents unauthorized water use and illegal connections.
  • Secure data encryption ensures accurate readings and safe transactions.
  • Tamper-proof design to protect against water loss and meter manipulation.

3. Efficiency

  • Real-time monitoring of usage and revenue.
  • Automated meter readings with instant balance updates.
  • Easy integration with existing water management systems.

Perfect for All Applications

Our prepaid water meters are suitable for:

  • Residential apartments and gated communities
  • Property management firms
  • County water utilities and water service providers
  • Schools, institutions, and commercial properties

Smart Technology You Can Trust

We use advanced smart metering technology to ensure consistent performance and long service life. The system supports remote data collection, mobile top-ups, and custom consumption reports, making water management simple and transparent.

How It Works

  1. Customer buys water units via M-PESA or token vendors.
  2. Units are loaded onto the meter using a keypad, card, or mobile app.
  3. Water flows according to available balance.
  4. When the balance is low, the system automatically alerts the user.

Empowering Communities Through Sustainable Water Solutions

By adopting prepaid water meters, communities and utilities can improve revenue collection, reduce non-revenue water losses, and promote fair distribution of this essential resource.

Our goal is to make clean water access sustainable, affordable, and accountable for everyone in Kenya.

Frequently Asked Questions (FAQs)

Prepaid Water Meters Kenya

1. What is a prepaid water meter?
A prepaid water meter allows users to buy water units in advance, just like prepaid electricity. Water flows only when there is credit available, giving customers full control over their usage and spending.

2. How do prepaid water meters work?
Customers purchase water credits using M-PESA or token vendors. The token is then entered into the meter manually or automatically using a card or app. Water flows according to the available balance, and when it runs low, the meter alerts the user to top up.

3. Who can use prepaid water meters in Kenya?
Prepaid water meters are ideal for apartments, gated communities, property management companies, county water service providers, schools, and commercial buildings that want efficient, cashless water management.

4. What are the main benefits of prepaid water meters?

  • Eliminates unpaid water bills
  • Promotes accountability and fairness in water use
  • Reduces water wastage
  • Encourages better budgeting for households and tenants
  • Streamlines revenue collection for water providers

5. How do customers buy water units?
Users can easily top up their meters using M-PESA, mobile apps, or authorized vending agents. Once payment is made, a token or code is issued, which is entered into the meter to load credit instantly.

6. Can prepaid meters work in remote areas without internet?
Yes. Prepaid water meters do not require an internet connection to function. They work independently using tokens or smart cards and sync data whenever connectivity is available.

7. How secure are prepaid water meters?
They are designed with tamper-proof technology and secure encryption to prevent unauthorized access or manipulation. The system ensures accurate billing and protects both utilities and consumers.

8. What happens when the credit runs out?
When the water credit runs out, the meter automatically shuts off the water supply. Users can restore the flow immediately after topping up their account with new credit.

9. Can property managers or landlords monitor usage?
Yes. The prepaid system provides real-time consumption data and reports. Property managers can view usage per tenant, track payments, and manage water distribution efficiently.

10. How long does installation take?
Installation is quick and straightforward. Our technicians handle the setup, calibration, and testing, ensuring the system is fully operational within a few hours.

11. Can the prepaid meters be upgraded to smart systems later?
Yes. Our prepaid water meters are compatible with smart metering systems and can be upgraded for remote monitoring, automated billing, and data analytics in the future.

12. What kind of after-sales support do you provide?
Water Forever Kenya provides full technical support, maintenance, and staff training. We also offer system updates and integration assistance to ensure smooth, long-term operation.

Water Forever

Nairobi office

Parklands Road 25
P.O. Box 14786, 00800 Westlands, Nairobi, Kenya Tel: +254-719 034 300

Uganda office

Plot 1, Kimera Road, Ntinda, 2nd floor, office No. C27, +256-772664601
Kampala, Uganda

Siaya office

East Uyoma, Migoa (Dala Onyango Plot). +254-719 034 300

Marsabit office

Teachers Sacco Building, Opposite Jamia Mosque, House no.14. +254-719 034 300